Shipping policy

• All orders are shipped within three business days of receiving your order confirmation. Business days exclude Weekends and Holidays.

• Once the carrier receives your order, any further shipping delays are outside of our control - we are not responsible for weather delays nor catastrophes.

• Shipping is a flat rate of $7 for all Ground Advantage orders, which is our default shipping method. If you need your order quicker, you may upgrade your shipping to Priority Mail for $15. We use USPS or UPS as our shipping providers and will utilize whichever carrier offers the most cost-effective option.

• Shipping times are estimates provided by the carrier and are not guaranteed. Priority Mail is an expedited shipping option but does not guarantee a specific delivery date. Once an order has been accepted by the carrier, delivery times and delays are outside of our control.

• Tracking is provided for all orders.

• $100 Insurance is included with each package. If the order exceeds $100 and the purchaser would like additional insurance, it will be their responsibility to add additional insurance to their order prior to checking out (offered under the Add Ons & Extras category on the website).

• Please make sure your shipping address is correct and complete before submitting your order. Southwest Treasures is not responsible for orders shipped to an incorrect or incomplete address provided by the purchaser. 

• If a package is returned to us due to an incorrect or undeliverable address, the purchaser will be responsible for any additional shipping costs required to resend the order.
• Once tracking shows that an order has been delivered to the address provided at checkout, Southwest Treasures is not responsible for packages that are lost or stolen after delivery. Please contact the shipping carrier directly regarding missing packages marked as delivered.
  

EDITED 9/25/26